Administrative support built for mental health practices
MindBridge LLC handles your scheduling, intake, billing, and admin — so your team can focus entirely on patient care.
Everything your front office needs — without the overhead
We integrate directly into your existing systems and workflows to deliver consistent, reliable administrative coverage.
Patient scheduling
Calendar management, appointment confirmations, reminders, and rescheduling — reducing no-shows and keeping your day running smoothly.
Patient intake
New patient onboarding, demographic collection, insurance verification, and intake documentation — completed before the first appointment.
Billing support
Insurance verification, claims submission coordination, and outstanding balance follow-up — integrated with your existing billing workflow.
EHR & records management
Working within your platform — SimplePractice, TherapyNotes, Kareo, Athena, and others — to keep patient records accurate and documentation up to date.
Provider communications
Managing inbound messages, coordinating referrals, prior authorizations, and triaging routine provider correspondence.
General admin support
Day-to-day correspondence, form processing, data entry, and operational support — tailored to your practice's needs.
Up and running in three simple steps
No lengthy onboarding. No disruption to your practice. Just seamless support from day one.
Discovery call
We learn about your practice, your current workflows, and the specific administrative challenges you want to solve. No obligation — just a conversation.
Scoped & onboarded
We agree on a service scope, sign a BAA, and provision your MindBridge assistant into your EHR and communication platforms. Typically completed within 5 business days.
Support begins
Your dedicated virtual assistant starts handling agreed tasks immediately. We check in regularly and adjust scope as your practice evolves.
Transparent, practice-friendly pricing
All engagements include a signed BAA, HIPAA-trained staff, and dedicated support. Custom packages available for group practices and multi-location clinics.
- Patient scheduling & reminders
- New patient intake coordination
- Up to 20 hrs/month of support
- Dedicated virtual assistant
- BAA included
- HIPAA-compliant communications
Best for solo practitioners
- Everything in Starter
- Billing support & insurance verification
- EHR records management
- Provider communications
- Up to 40 hrs/month of support
- Priority response time
Best for growing practices
- Everything in Growth
- Multi-provider support
- Custom workflow builds
- Dedicated team (not just one VA)
- Quarterly business reviews
- SLA-backed response times
Best for group practices & clinics
What practices are saying
HIPAA-compliant operations
All staff complete mandatory HIPAA training. PHI is handled only within secure, approved systems — no personal devices or unauthorized platforms.
Business Associate Agreements
Every client engagement is covered by a signed BAA before any protected health information is accessed or processed.
Secure communication stack
We operate on HIPAA-compliant email, messaging, and file-sharing infrastructure — fully encrypted end to end.
Built for mental health practices
MindBridge LLC is a virtual administrative services company dedicated exclusively to mental health and behavioral health practices across the United States.
We understand the unique compliance demands, documentation requirements, and patient communication needs of mental health providers — including therapists, psychiatrists, psychologists, counselors, and group practices — and built our service model around them.
Our team of trained virtual assistants integrates directly into your existing workflows, operating as a seamless extension of your practice from the Dallas–Fort Worth area.
Frequently asked questions
Let's talk about your practice
Whether you're ready to get started or just exploring your options, we'd love to hear from you. Fill out the form and we'll respond within one business day.
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Ready to reduce your administrative burden?
Reach out today — or book a free discovery call to see how MindBridge can support your practice.
info@mindbridgeva.com 📅 Book a discovery call